Design Thinking for Business Analysts
Course Overview
This comprehensive course is designed to equip business analysts with the essential skills to apply design thinking to their work. Learn how to:
- Understand design thinking: Grasp the principles and methodologies of design thinking.
- Empathize with users: Understand the needs, desires, and pain points of stakeholders.
- Define problems: Identify and frame business challenges in a user-centric way.
- Ideate and brainstorm: Generate creative solutions and ideas.
- Prototype and test: Create prototypes to validate ideas and gather feedback.
- Iterate and improve: Continuously refine and improve solutions based on feedback.
Course Objectives
By the end of this course, you will be able to:
- Apply design thinking principles: Use design thinking to solve complex business problems.
- Empathize with stakeholders: Understand user needs and perspectives.
- Generate innovative ideas: Develop creative solutions to business challenges.
- Prototype and test: Validate ideas through rapid prototyping and testing.
- Iterate and improve: Continuously refine solutions based on feedback.
Course Content
- Introduction to Design Thinking:
- Empathy and User Research:
- Define the Problem:
- Ideation and Brainstorming:
- Prototyping and Testing:
- Iteration and Improvement:
Who Should Attend?
This course is ideal for:
- Business analysts at all levels
- Product managers
- Innovation professionals
- Anyone interested in driving innovation and creativity in their organization
Course Benefits
- Enhanced problem-solving: Develop creative and effective solutions to business challenges.
- Increased innovation: Foster a culture of innovation and creativity.
- Improved customer satisfaction: Create products and services that meet user needs.
- Competitive advantage: Gain a competitive edge by adopting a user-centric approach.
Course Dates and Location
- 2 days
- Johannesburg, in-person
- 25,26 February 2025
Registration and Fees
- R6,900
- R 5,100 (Early bird before 10th January)